FAQs

How long does it take for pieces to arrive?

For prints and originals posted within Northern Ireland and the UK, please allow up to 10 working days. For the Republic of Ireland and Europe, please allow up to 14 days. Some prints are printed to order, so delivery times may be slightly longer — this will be noted on the product page.

Why is registered/tracked post the only option?

All pieces — both originals and prints — are limited editions. Tracked delivery ensures there is a signature on arrival and that every piece reaches you safely.

Can I select my edition number when ordering prints?

Unfortunately edition numbers are assigned in order of purchase and cannot be selected. If you have a specific number in mind, feel free to get in touch before ordering and I’ll do my best to help.

Do both originals and prints come with certificates of authenticity?

Yes — all originals and prints come with a certificate of authenticity signed by me. Prints also state the edition number.

I want an original but it’s outside my budget — is there a payment plan?

Yes. I offer flexible payment plans through Partial.ly, which allows you to spread the cost of an original over a period that works for you. Get in touch at hello@cliodhnabycliodhna.com and we can work out the details together. A contract will be signed on agreement.

How do my pieces arrive?

All prints and originals are shipped in personalised packaging. Larger canvas pieces are wrapped and boxed separately due to their size.

What do you use for commission pricing?

Commission pricing is based on size and complexity. My day rate accounts for initial studies, research, materials, paint, packaging, and time. You can find full pricing details on the commissions page.

Why do I need to pay a 50% deposit for a commission?

The deposit covers the cost of materials and ensures the piece has my full, undivided attention from start to finish. It also provides security on both sides. The remaining 50% is due on completion, before delivery.

If you have a question that isn’t answered here, please get in touch at hello@cliodhnabycliodhna.com — I’m always happy to help.